| Customization: | Available |
|---|---|
| After-sales Service: | Provided |
| Warranty: | One Year |
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| Object: | Noodle, Spaghetti,incense,agarbtti,candle |
| Length of the incense | 200g~500g:(180~260mm)±5.0mm;500g~1000g:(240~260mm)±5.0mm |
| Thickness of the incense | 0.6~1.4mm |
| Width of the incense | 0.8~3.0mm |
| Packing rate | 20-50Bags/min |
| Weight range | 200~500g 200~1000g |
| Inputting method | Number input |
| Variable setting: | 0.1g |
| Exact value | 200~500g ,±2.0g-96%; 500~1000g,±3.0g-96%; |
| Size | 4700mmx3400mmx1650mm |
| Voltage | AC220V/50-60HZ/5100W |
HICOCA has more than 300 employees, including more than 60 R&D and design personnel, and more than 50 technical service personnel. The annual R&D investment accounts for more than 10% of sales revenue. The manufacturing base is equipped with the world's advanced processing and manufacturing equipment such as laser cutting machining center imported from Germany, vertical machining center, OTC welding robot and FANUC robot. Established a complete ISO9001 international quality system and GB/T2949-2013 intellectual property management system, applied for more than 200 patents, 2 PCT international patents, including more than 90 invention patents, 9 software copyrights, and 4 trademark rights.
Pre-sales service: With project planning department, the technical personnel will match the request of pre-sales customer's factory layout designing, pre-production forecast, product structure planning, equipment selection and other services. There are three major marketing areas in the east, central and western regions. One-on-one service needs of a customer.
After-sales service can provide on-site equipment installation guidance, free training for users to operate equipment and maintenance. HICOCA has set up a professional team of service engineers to solve all kinds of problems raised by users through remote operation, telephone communication, video connection, live connection, on-site service, etc., and provide customers with accurate service by establishing customer files to solve customers' worries.
HICOCA launched the after-sales spare ponentes store strategy, according to the return visit at regular intervals, we will record the problems raised by customers and form a benign communication mechanism, so we can suggest solutions immediately to client's problems. We have also developed an after-sales engineer training mechanism to continuously improve the technical level, service level and communication skills of the engineers.
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