Customization: | Available |
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After-sales Service: | Engineers Available to Service Machinery Overseas |
Warranty: | One Year |
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Site requirements | Indoor use, flat ground, no vibration and bumps |
Ground requirements | Hard non-conductive floor or ground (such as concrete, floor tiles, etc.) |
Ambient temperature | -5~40ºC |
Relative humidity | <75%RH, no condensation |
Dust | No conductive dust |
Gas | No flammable and explosive objects and gases, no corrosive gases that seriously damage metals |
Altitude | ≤1000 meters |
Grounding requirements | Independent, safe and reliable grounding environment |
Power grid requirements | There is a stable power grid, and the fluctuation range of the power grid does not exceed ±10% |
Other requirements | Prevent the existence of rodents (such as mice, etc.) |
Site requirements | Indoor use, flat ground, no vibration and bumps |
Ground requirements | Hard non-conductive floor or ground (such as concrete, floor tiles, etc.) |
Ambient temperature | -5~40ºC |
Relative humidity | <75%RH, no condensation |
Dust | No conductive dust |
Gas | No flammable and explosive objects and gases, no corrosive gases that seriously damage metals |
Altitude | ≤1000 meters |
Grounding requirements | Independent, safe and reliable grounding environment |
Power grid requirements | There is a stable power grid, and the fluctuation range of the power grid does not exceed ±10% |
Other requirements | Prevent the existence of rodents (such as mice, etc.) |
After-sales service can provide on-site equipment installation guidance, free training for users to operate equipment and maintenance. HICOCA has set up a professional team of service engineers to solve all kinds of problems raised by users through remote operation, telephone communication, video connection, live connection, on-site service, etc., and provide customers with accurate service by establishing customer files to solve customers' worries.
HICOCA launched the after-sales spare ponentes store strategy, according to the return visit at regular intervals, we will record the problems raised by customers and form a benign communication mechanism, so we can suggest solutions immediately to client's problems. We have also developed an after-sales engineer training mechanism to continuously improve the technical level, service level and communication skills of the engineers.
HICOCA 400 Service Hotline is ready for 24 hours, sincerely looking forward your calling.