| Customization: | Available |
|---|---|
| After-sales Service: | Provided |
| Warranty: | 1 Year |
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| Voltage | AC220V |
| Frequency | 50/60Hz |
| Power | 3kw; 4.5kw(1500) |
| Gas consuming | 3L/min |
| Cutting speed | 14-18 times/min |
| Cutting size | 180-260mm |
| Machine Size | 3700*2200*1850mm |
Our Company:Pre-sales service: With project planning department, the technical personnel will match the request of pre-sales customer's factory layout designing, pre-production forecast, product structure planning, equipment selection and other services. There are three major marketing areas in the east, central and western regions. One-on-one service needs of a customer.
After-sales service can provide on-site equipment installation guidance, free training for users to operate equipment and maintenance. HICOCA has set up a professional team of service engineers to solve all kinds of problems raised by users through remote operation, telephone communication, video connection, live connection, on-site service, etc., and provide customers with accurate service by establishing customer files to solve customers' worries.
HICOCA launched the after-sales spare ponentes store strategy, according to the return visit at regular intervals, we will record the problems raised by customers and form a benign communication mechanism, so we can suggest solutions immediately to client's problems. We have also developed an after-sales engineer training mechanism to continuously improve the technical level, service level and communication skills of the engineers.
HICOCA 400 Service Hotline is ready for 24 hours, sincerely looking forward your calling.
HICOCA is a national high-tech enterprise, honored as a research center for packing machine of flour products by Ministry of Agriculture. Leading enterprise of Qingdao agriculture industries, Emerging enterprise of strategic importance, Research center of Qingdao enterprises, recommended as a potential enterprise to be list on Sci-Tech innovation board by Qingdao government.
HICOCA has independent manufacturing base for large scale equipment, which is equipped with advanced manufacturing equipments such as laser cutting center from German, standing processing center, OTC robot welding, FANUC robot. HICOCA has import and export business right, established not only professional research & development, design and production system, but also client-centered marketing and service system. HICOCA has attained ISO9001 certification, and GB/T2949-2013 Enterprise Intellectual Property Management System, till now HICOCA possessed more than 200 patents, 2 PCT patents, which include 30+ invention patents, 9 software copyrights, 2 trademark privileges. Numbers of HICOCA's products are internationally advanced, as a result, HICOCA has gained a global sales network reaching more than 11 countries and regions. Meanwhile we have established partnership with enterprises from Netherlands, Japan and South Korea to develop food packing technology.
FAQ:
Q1: What are your advantages compared with your competitors?
A:With rich industry experience and strict Product Quality Control systems, we provide:
1). Stable and reliable product at reasonable price
2). Good customer service: Fast response to any inquiry or question
3). On-time delivery.
Q2: Are you manufacturer?
A: Yes, we are manufacturer with more than 20 years' experience for Food production line and packing Line
Q3: What are your Price Terms?
A: Price can be based on FOB, CFR, or CIF etc.
Q4: What are your Payment Terms?
A: Payment shall be made by T/T, L/C, or D/P, etc., it varies considerably according to the region that you are in.
Q5: What's your Minimum Order Quantity?
A: Any order quantity is warmly welcomed.
Q6: Do you have English Manual for each machinery?
A: Yes. The instruction manual,the test report and other Data Sheets related shall be provided by us.
Q7: Can I print my Logo on the machine?
Answer: Yes, sure.
Q8: Can you customize the machine for me ?
A: Yes, we can customize according to customer's requirements.
Q9: What shall we do if breakdown occurs?
A: Please informed us once the breakdown occurs. During warranty period, if breakdown occurs, we shall respond in time after receiving the notification of the buyer. We shall handle failure over the telephone/ fax or arrange relevant personnel to the site according to the buyer's requirements.
Q10: What are your modes of transportation?
A: Courier service, Air transport, Sea Transport.
Q11: Which ports do you usually ship at?
A: We can load container at Qingdao, if you need Shanghai, Ningbo, Tianjin, Guangzhou is available.
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