After-sales Service: | Engineer Come to Customer′s Factory |
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Warranty: | One Year |
Automatic Grade: | Automatic |
Application: | Cleaning, Detergent, Cosmetics, Drinks, Skin Care Products, Dairy Products, Hair Care Products, Oil, Tea, Vegetable, Fruit, Fish, Meat, Snack, Rice, Flour, Seasoning |
Type: | Forming Filling Sealing Machine |
Forming Species: | Box Molding |
Customization: |
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Main Technical Specification:
Packing materail | BOPP |
Packing speed | 30-50 packs/min |
Packing size | L240*W120*H60MM |
Electric supply& power | 220V/50HZ/5KW |
Weight | 600 kg |
Dimensions | L3000*W800*H1500MM |
Pre-sales service: With project planning department, the technical personnel will match the request of pre-sales customer's factory layout designing, pre-production forecast, product structure planning, equipment selection and other services. There are three major marketing areas in the east, central and western regions. One-on-one service needs of a customer.
After-sales service can provide on-site equipment installation guidance, free training for users to operate equipment and maintenance. HICOCA has set up a professional team of service engineers to solve all kinds of problems raised by users through remote operation, telephone communication, video connection, live connection, on-site service, etc., and provide customers with accurate service by establishing customer files to solve customers' worries.
HICOCA launched the after-sales spare ponentes store strategy, according to the return visit at regular intervals, we will record the problems raised by customers and form a benign communication mechanism, so we can suggest solutions immediately to client's problems. We have also developed an after-sales engineer training mechanism to continuously improve the technical level, service level and communication skills of the engineers.
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