| Customization: | Available |
|---|---|
| After-sales Service: | Provided |
| Warranty: | 1 Year |
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| Object: | Incense sticks,agarbatti |
| Length of the incense | 200-260mm |
| Thickness of the incense | 0.6~1.4mm |
| Width of the incense | 0.8~3.0mm |
| Packing rate | 100-120bags/min |
| Weight range | 400~600g/bag:150g/bundle-4bundles /bag MAX 125g/bundle-5bundles /bag MAX |
| Inputting method | Number input |
| Variable setting | 0.1g |
| Exact value | ±2.0g |
| Dimensions | 18000mm×5300mm×1650mm |
| Voltage | AC220v/50-60HZ/14.5KW |
Pre-sales service: With project planning department, the technical personnel will match the request of pre-sales customer's factory layout designing, pre-production forecast, product structure planning, equipment selection and other services. There are three major marketing areas in the east, central and western regions. One-on-one service needs of a customer.
After-sales service can provide on-site equipment installation guidance, free training for users to operate equipment and maintenance. HICOCA has set up a professional team of service engineers to solve all kinds of problems raised by users through remote operation, telephone communication, video connection, live connection, on-site service, etc., and provide customers with accurate service by establishing customer files to solve customers' worries.
HICOCA launched the after-sales spare ponentes store strategy, according to the return visit at regular intervals, we will record the problems raised by customers and form a benign communication mechanism, so we can suggest solutions immediately to client's problems. We have also developed an after-sales engineer training mechanism to continuously improve the technical level, service level and communication skills of the engineers.
FAQ:
1, Q: Are you trading company?
A: We are maunufacuturer of food packing machine with 20 years experiance , and more than 30 engineer, who can design the machine according to your special request.
2, Q: What is your machine packing for?
A: Our packing machine is for many kind of food, chinese noodle, rice noodle, long pasta, spaghetti, incense stick, instant noodle, biscuit , candy, sause, powder, ect
3, Q: How many countries have you exported to?
A: we have exported to more than 20 countries, such as : canada, turkey, malaysia, holland, india, ect.
4, Q: What is your delivery time?
A: 30-50days. for special request, we can delivery the machine within 20 days.
5, Q: What about aftersales service.
A: we have 30 aftersales service stuff, who have experiane to privide service overseas, will to the assemble the machine and train the customer's workers when machine arrives
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