After-sales Service: | Engineer Come to Customer′s Factory |
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Warranty: | 1 Year |
Automatic Grade: | Automatic |
Application: | Vermicelli Stick Pasta Dry Noodle Spaghetti |
Type: | Forming Filling Sealing Machine |
Forming Species: | Bag Moulding |
Customization: |
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Object: | Spaghetti, Long Pasta,Noodle |
Length of the spaghetti | 100g~500g:(180~260mm)±5.0mm;500g~1000g:(240~260mm) |
Thickness of the spaghetti | 0.6~1.4mm |
Width of the spaghetti | 0.8~3.0mm |
Packing rate | 30~60/min |
Weight range | 100~1000g |
Inputting method | Number input |
Tolerance | 100~500g ,±2.0g-96%; 500~1000g,±3.0g-96%; |
Dimensions | 6700mm×3400mm×1650mm |
Voltage | AC220v/50HZ/9KW |
Pre-sales service: With project planning department, the technical personnel will match the request of pre-sales customer's factory layout designing, pre-production forecast, product structure planning, equipment selection and other services. There are three major marketing areas in the east, central and western regions. One-on-one service needs of a customer.
After-sales service can provide on-site equipment installation guidance, free training for users to operate equipment and maintenance. HICOCA has set up a professional team of service engineers to solve all kinds of problems raised by users through remote operation, telephone communication, video connection, live connection, on-site service, etc., and provide customers with accurate service by establishing customer files to solve customers' worries.
HICOCA launched the after-sales spare ponentes store strategy, according to the return visit at regular intervals, we will record the problems raised by customers and form a benign communication mechanism, so we can suggest solutions immediately to client's problems. We have also developed an after-sales engineer training mechanism to continuously improve the technical level, service level and communication skills of the engineers.
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