| Customization: | Available |
|---|---|
| After-sales Service: | Engineer Come to Customer′s Factory |
| Warranty: | One Year |
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| Powder | AC 220V/50-60HZ/5KW |
| Measurement Range | 100-500g ± 2.0g >=96% |
| Packing Speed | 30-60 bags/min |
| Equipment Size | 6050*3200*1550mm |
Pre-sales service: With project planning department, the technical personnel will match the request of pre-sales customer's factory layout designing, pre-production forecast, product structure planning, equipment selection and other services. There are three major marketing areas in the east, central and western regions. One-on-one service needs of a customer.
After-sales service can provide on-site equipment installation guidance, free training for users to operate equipment and maintenance. HICOCA has set up a professional team of service engineers to solve all kinds of problems raised by users through remote operation, telephone communication, video connection, live connection, on-site service, etc., and provide customers with accurate service by establishing customer files to solve customers' worries.
HICOCA launched the after-sales spare ponentes store strategy, according to the return visit at regular intervals, we will record the problems raised by customers and form a benign communication mechanism, so we can suggest solutions immediately to client's problems. We have also developed an after-sales engineer training mechanism to continuously improve the technical level, service level and communication skills of the engineers.
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